KNOWLEDGE BASE

Error "FileNotfoundException: Could not find config.yml in backup" Restoring Backup to Tableau Server for Linux

Published: 26 Jan 2018
Last Modified Date: 31 Jan 2020

Issue

When restoring a backup created in Tableau Server for Windows to Tableau Server for Linux, the following error occurs:

"FileNotFoundException: Could not find config.yml in backup /var/opt/tableau/tableau_server/data/tabsvc/files/backups/<backup file name>.tsbak"

Environment

  • Tableau Server 
  • Tableau Server on Linux

Resolution

Create a new backup file in Tableau Server for Windows. Do not use the --no-config flag during backup file creation.

Cause

The config file needed by Tableau Server for Linux to configure the Identity Store was not present.
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