KNOWLEDGE BASE

Error "Failed to connect to WMS server"


Published: 17 Nov 2021
Last Modified Date: 18 Nov 2021

Issue

The following error may occur when opening a .twbx file in Tableau Reader:

Unable to complete action
Warnings occurred while loading the workbook '
<file path>'.
Failed to connect to WMS server.
Error 404: The specified object does not exist
.

Environment

  • Tableau Reader

Resolution

Open the workbook in Tableau Desktop, and add a valid WMS URL. Alternatively, select a different background map.

Cause

An invalid WMS server address is configured in the workbook file.
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