KNOWLEDGE BASE

Error "essapinu not found" when connecting to Oracle Essbase from Tableau Server - Linux


Published: 13 Jan 2022
Last Modified Date: 14 Jan 2022

Issue

Tableau Server is unable to use Oracle Essbase driver after installing it.

Environment

  • Tableau Server 2021.2.2
  • Amazon Linux 2
  • Essbase

Resolution

Make sure you have the following entry in etc/odbdinst.ini file:

[Essbase Driver Unicode]
Description=ODBC for Essbase
Path=/opt/tableau/tableau_driver/essbase/bin

If the issue persists, re-install the driver as follows: 

  1. Remove the current driver:

  2. Delete all instances of the shared library located by the find operation.

  3. Then reinstall the driver by checking: https://www.tableau.com/support/drivers

  4.  Finally, check the dependencies for the driver with an ldd command:

  5. Retest

Cause

Driver configuration is required.
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