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Error "errorCode=10004" Occurs When Running tabcmd createsiteusers filename.csv


Published: 18 Feb 2021
Last Modified Date: 19 Feb 2021

Issue

Error "errorCode=10004" occurs for only some users when running tabcmd createsiteusers filename.csv

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Environment

  • Tableau Server
  • tabcmd

Resolution

Using Visual Studio Code to open the CSV file, make sure that the CSV file does not contain any non-printing characters such as zero-width space or formatting characters.
Note that Non-printing characters may not be visible in other editors.

If it exists, use the Replace function in Visual Studio Code to remove all non-printing characters then re-run the tabcmd command.
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Cause

This error occurs when a line contains non-printing characters.
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