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Error "Error occurred while trying to load the data source" Occurs When Opening a Downloaded Data Source(.tdsx) From Tableau Cloud

Published: 30 Jun 2023
Last Modified Date: 05 Jul 2023

Issue

Unable to open a downloaded .tdsx file from Tableau Cloud in Tableau Desktop and the below error occurs.
The same issue happens in Tableau Cloud as well.
 

Unable to complete action
Errors occurred while trying to load the data source "XXX". The load was not able to complete successfully.

Internal Error - An unexpected error occurred and the operation could not be completed. 

 

Environment

  • Tableau Desktop 2023.2, 2023.1, 2022.4
  • Tableau Cloud

Resolution

Republish the data source to Tabealu Cloud from the original data using Tableau Desktop. 

Cause

The data source got possibly corrupt while uploading to Tableau Cloud.
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