KNOWLEDGE BASE

Error "ERROR 99: SOCKS version 5 protocol error" Publishing to Tableau Online


Published: 19 Sep 2019
Last Modified Date: 26 Nov 2019

Issue

When publishing to Tableau Online, the following error occurs:  

ERROR 99: SOCKS version 5 protocol error

Environment

  • Tableau Online
  • Mac OS

Resolution

Work with your IT team to disable SOCKS Proxy: 
  1. Go to System Preferences
  2. Click Network
  3. Click the network you are currently connected to (Ethernet, Wi-Fi, etc.)
  4. Click Advanced
  5. Click Proxies
  6. Deselect SOCKS Proxy from the list of protocols 
  7. Click OK
Did this article resolve the issue?