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Error "Either the user, ... does not have access to the ... database, or the database does not exist" Working with MSAS

Published: 18 Feb 2014
Last Modified Date: 12 Mar 2018

Issue

When publishing a workbook with an MSAS data source to, or viewing a published workbook with an MSAS data source on, Tableau Server, the following error might occur:

Analysis Services Database Error 0x80004005: Either the user, <Run As User> does not have access to the <database name> database, or the database does not exist.

Environment

  • Tableau Server
  • Microsoft Analysis Services (MSAS)

Resolution

Work with your IT team to ensure the Tableau Server Run As User has full permission to access the Microsoft Analysis Services database.

Cause

Tableau Server uses the Run As User to access the MSAS database.
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