Issue
When upgrading Tableau Server on the same hardware where the previous version was installed, the following error might be encountered:Setup failed to install Tableau Server. You will need to uninstall Tableau Server before you try again.
Last Modified Date: 08 Jul 2022
Environment
Tableau ServerResolution
Perform a clean installation of Tableau Server.Important: Before performing the below steps to completely uninstall Tableau Server, ensure that you have a current backup of your data.
- Uninstall the existing Tableau Server using the Add/Remove Programs in the Control Panel. If you have a distributed environment, use Add/remove Programs on your primary machine.
Note: Uninstalling removes the application software, but leaves your data and configuration settings on the computer. - Manually delete the versioned Tableau Server directory and Program Data directory.
C:\Program Files\Tableau\Tableau ServerC:\ProgramData\Tableau\Tableau Server
- After completely uninstalling Tableau Server, proceed with installing the new version of Tableau Server.
- After installation completes successfully, you can then restore your content with the tabadmin restore command as described in Restore from a Backup.
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