Last Modified Date: 08 Jul 2022
Environment
Tableau Desktop 2018.1.0 - 2018.1.2, 2018.2.0Resolution
Option 1
Upgrade to Tableau Desktop 2018.1.3, 2018.2.2 or a newer version. For more information, see Upgrade Tableau Desktop.
Option 2
- Navigate to Help > Settings and Performance > Set Dashboard Web View Security > and check Enable JavaScript.
- Close and re-open Tableau Desktop.
Option 3
- Ensure that all instances of Tableau Desktop are closed.
- Open Tableau Desktop by clicking on the Tableau Desktop icon, not by opening a workbook file.
- Once Tableau Desktop has launched, navigate to Help > Settings and Performance.
- Uncheck Enable Accelerated Graphics. Note: this option will not be available if a workbook file was opened.
- Close and re-open Tableau Desktop.
Cause
This behavior is related to a known issue with ID 791200 which has been corrected in more recent versions.
Additional Information
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