IssueWhen working in the Tableau Public Desktop client software, the following error can occur after signing in to the Tableau Public Server:
It is not possible to save a workbook locally or create an extract in the Tableau Public Desktop. It is only possible to publish the workbook to the Tableau Public Server. This error can occur when working with a live data source in Tableau Public after just signing in to the Tableau Public Server. The solution is noted in number three below to save the workbook to the Tableau Public Server so an extract can be created.
1. Be sure to have the latest Tableau Public Desktop download when facing errors such as the one described here.
2. If the Tableau Public Server is not available, a message will display when publishing to the Tableau Public Server that "Updates are in progress". Review the Tableau website to see a service interruption located on the Tableau Trust site. Attempt publishing your workbook when the Tableau Public Server is not under maintenance.
3. For a workbook that uses a live connection to a supported data source, when publishing the workbook to the Tableau Public Server, Tableau Public Desktop will create the extract by default. Close the error window and complete the updates to the workbook. Publish the workbook to the Tableau Public Server and an extract will be created. In Tableau Public use File > Save to Tableau Public or Save to Tableau Public As to get an extract created.