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Error "Could not connect to TSM Controller at 'https://servername:8850'" Running TSM Commands


Published: 28 Nov 2018
Last Modified Date: 30 Nov 2018

Issue

When running any TSM command, the following error occurs: 
Could not connect to TSM Controller at 'https://servername:8850'
 

Environment

  • Tableau Server 10.5.9 and earlier versions
  • Linux 

Cause

Earlier versions of Tableau Server on Linux used a TSM Controller certificate which expired after one year.

Additional Information

To verify your TSM Controller SSL certificate's expiration date, enter the following commands in the terminal on the computer running Tableau Server: 
 #openssl s_client -connect servername:8850
 # echo | openssl s_client -connect servername:8850  2>/dev/null | openssl x509 -noout -dates
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