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Error Code: F024F6FE Connecting to Virtual Connection Extracts


Published: 27 Apr 2023
Last Modified Date: 08 Jan 2024

Issue

Error Code: F024F6FE occurs when making a Virtual Connection from Tableau Desktop and trying to publish.  The details of the error are as follows:
 

Unable to complete action
There was a problem connecting to the data source "Untitled Data Source".
Error Code: F024F6FE
Unknown error
Can't connect using the virtual connection "XXXX". Be sure you're connected to the internet and signed into Tableau; that the connection exists, and you have permissions for it; or contact the connection owner.

Environment

  • Tableau Server
  • Tableau Desktop

Resolution

Option 1:
  1. If the Tableau Server cluster is a multi-node installation then try changing the Filestore to a different node.
Option 2:
  1. Check with your IT team for any security software scanning the Tableau Server related folders.  Example: In the Fiddler tracing from the Tableau Desktop, and if Cloud Flare is the security software, in the response we could find CF-Ray and ask the Cloud Flare team to investigate further and remove the blocking.

Cause

Security Software could block the connections to a Virtual Connection which are extracts in the Tableau Server.
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