KNOWLEDGE BASE

Error Code 403009 "'USER' isn't authorized to update user 'ID'" When Attempting to Run REST API Command Using JWT Token for Authentication


Published: 07 Feb 2023
Last Modified Date: 09 Feb 2023

Issue

When attempting to update a user via REST API using a JWT token for authentication, the following error occurs:

Error Code 403009
"'USER' isn't authorized to update user 'ID'"

Environment

  • Tableau Cloud
  • Tableau Server
  • Connected Apps
  • JWT Token

Resolution

Workaround

  1. Use username and password for authentication.
  2. Use PAT (personal access token) for authentication.

Cause

Connected apps does not currently allow site admins to update users.
Did this article resolve the issue?