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Error "code=28 msg='Timeout was reached' osCode=10060" When Connecting to Snowflake


Published: 25 Oct 2021
Last Modified Date: 25 Oct 2021

Issue

When connecting Tableau to Snowflake, the following error may occur:

[Snowflake][Snowflake] (25) Result download worker error: Worker error: [Snowflake][Snowflake] (4) REST request for URL <URL> failed: CURLerror (curl_easy_perform() failed) - code=28 msg='Timeout was reached' osCode=10060 osMsg='Unknown error'.

Environment

  • Tableau Desktop
  • Snowflake

Resolution

Configure the required proxy parameters by entering them in the Advanced tab in the Snowflake connector dialog in Tableau Desktop, e.g.:
proxy=http://proxyserver.company:80

For more information about using connection parameters to connect to Snowflake through a proxy server, see this Snowflake document.

 

Cause

The use of a proxy is required by the Snowflake ODBC driver in your environment, but the proxy has not been configured in the connector dialog.
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