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Error code 2330 during Installation of Tableau Desktop


Published: 08 Apr 2019
Last Modified Date: 03 Mar 2020

Issue

When updating to a newer maintenance release version of Tableau Desktop 2019.1 (or uninstalling a previous maintenance release version of Tableau Desktop 2019.1), the following errors may occur:

The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2330.

Setup Failed
One or more issues caused the setup to fail. Please fix the issues and retry setup. For more information see the log file.

0x80070643 - Fatal error during installation.


Additionally, the following entries may be found in the installation logs:

Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\<...>
Error 0x80070643: Failed to configure per-machine MSI package.

Environment

  • Tableau Desktop 2019.1.2
  • Windows 10
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