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Error code: 0213F756 Unable to retrieve data from Google Analytics 4 via proxy


Published: 14 Jul 2023
Last Modified Date: 13 Nov 2023

Issue

When connected to GA4, the GA4 connector works correctly until selecting a Date range, a Dimension, or other similar functions, but after pressing CONNECT, the loading screen will hang or the following error message appears:
 
Internal Error - An unexpected error occurred and the operation could not be completed.

Error Code:0213F756

 
User-added image

Environment

Resolution

For Tableau Desktop 2023.3.0 or newer

  1. Install Tableau Desktop 2023.3.0 or newer.
  2. Click the Windows Start button and type in: env
  3.  From the search results, select 'Edit the system environment variables'.
  4. In the System Properties dialog, click 'Environment Variables'.
  5. In the Environment Variables dialog, under User variables, configure the following as required (If more than one value is specified, values should be separated by commas):
    • http_proxy
    • https_proxy
    • no_proxy *no_proxy should include the following: localhost,127.0.0.1,[::1]
  6. Click OK to close the dialogs.

 

For Tableau Desktop 2023.2 or older

- Use in an environment that does not require a proxy.
- Configure the network to allow direct access to analyticsdata.googleapis.com.

*For more information about analyticsdata.googleapis.com.
「Google Analytics Data API」
https://developers.google.com/analytics/devguides/reporting/data/v1/rest

Cause

Retrieving data from Google Analytics 4 via a proxy is not possible before 2023.3.0.
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