KNOWLEDGE BASE

Error "[Cannot read properties of null (reading 'width')]" When Viewing Viz Embedded in Salesforces Using Lightning Web Component

Published: 20 Jan 2023
Last Modified Date: 01 Feb 2023

Issue

When attempting to look at a view embedded in Salesforce via the lightning web component, the following error occurs:

[Cannot read properties of null (reading 'width')]
bF.handleVizLoad()@https://DOMAIN.lightning.force.com/resource/1618955309000/tab_TableauJSAPI:8:102473
b.$4()@https://DOMAIN.lightning.force.com/resource/1618955309000/tab__TableauJSAPI:8:51736
b.$1()https://DOMAIN.lightning.force.com/resource/1618955309000/tab__TableauJSAPI:8:50734
Object.delegate()@https://DOMAIN.lightning.force.com/resource/1618955309000/tab__TableauJSAPI:4:17756

Environment

  • Tableau Cloud
  • Tableau Server
  • Salesforce Embedded View
  • Lightning Web Component

Resolution

To workaround this issue, establish a Tableau session in another tab and reload the page as described here:
  1. Open a new tab
  2. Login to Tableau Cloud or Tableau Server 
NOTE: There are no workarounds for the Salesforce Mobile app at this time.  

Cause

The issue is being investigated by the Tableau Development team under Known Issue ID 1497952.  
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