Error "Cannot find a total needed to compute a percentage" Accessing a Published View on Tableau Cloud

Published: 18 Sep 2018
Last Modified Date: 08 Jun 2022


When accessing a published view on Tableau Cloud, the following error occurs: 
Cannot find a total needed to compute a percentage. The database may have changed or a calculation cannot be completed. Try refreshing your connection or editing the calculation.  


Tableau Cloud 


Try the following workaround for the issue:

Append the refresh=y parameter to the end of the workbooks URL address. For example:


This behavior is caused by a known issue, ID 767827, which is currently under investigation. 

See Known Issues, 767827.

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