Error "Cannot Connect to Tableau Server ... Internet communication error: Couldn't connect to server (online.tableau.com)" Logging in from Tableau Desktop

Issue

When logging into Tableau Online from Tableau Desktop the following error message may appear:

Cannot Connect to Tableau Server. Please Check the Server Name and Port and Try Again.
Internet communication error: Couldn't connect to server
(online.tableau.com).

Environment

Tableau Online
Tableau Desktop

Resolution

Contact your local IT Administrator and confirm that connecting to un-encrypted services is not prohibited.

Cause

Tableau Online does not support encryption.

Additional Information

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Error "Cannot Connect to Tableau Server ... Internet communication error: Couldn't connect to server (online.tableau.com)" Logging in from Tableau Desktop

Issue

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Resolution

Cause

Additional Information

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