Issue
When connecting Tableau Desktop to an Amazon Redshift database, the following error may occur:
Error Code: BC42EF73
authentication method 13 not supported
Last Modified Date: 17 Nov 2023
Environment
- Tableau Desktop
- Amazon Redshift
Resolution
- Uninstall Amazon Redshift ODBC Driver version 2x (for example 2.0.0.9).
- Install the 64-bit ODBC driver version 1x (for example 1.5.7) from this Amazon Redshift page.
Cause
Tableau only supports the 1x driver versions with the Amazon Redshift connector.Thank you for providing your feedback on the effectiveness of the article.
Open new Case
Continue Searching
Knowledge Base
Community
Product Help
Training and Tutorials