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Error "An unknown error related to remote content was detected (500)" When Publishing a Workbook to Tableau Server


Published: 11 May 2018
Last Modified Date: 05 Oct 2018

Issue

After attempting to publish a workbook, the following error message might occur:

"An error occurred when publishing workbook. An unknown error related to remote content was detected (500)".

Additionally, as a Tableau Server user, you are unable to view any content on Tableau Server. No projects, workbooks, or data sources are visible.

Environment

Tableau Server 10.2.2

Resolution

As a workaround, work with the Tableau Server Administrator to have only 1024 (or fewer) users assigned to groups in Tableau Server. 

Cause

This issue is currently under inverstigation. There is a limitation in the Search and Browse (searchserver) process that is hit when 1025 or more groups are assigned to the same user.
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