KNOWLEDGE BASE
Error "An unknown error related to remote content was detected (500)" Refreshing a Workbook on Tableau Server
Published: 21 Jun 2016
Last Modified Date: 28 Jan 2019
Issue
When refreshing a workbook with multiple data sources, including OData, you may receive the following mesage:
An unknown error related to remote content was detected (500).
Environment
- Tableau Server
- OData
- Extracts
Resolution
Confirm that all data connections are set up using the correct usernames and passwords.
Cause
One of the data sources did not have the correct password.