KNOWLEDGE BASE

Error "An error occurred while changing your start page" When Setting Start Page for All Users on Tableau Online


Published: 23 Jun 2021
Last Modified Date: 29 Jul 2021

Issue

When setting the start page for all users on Tableau Online, the following error displays:  

An error occured while changing your start page. Try again. 
User-added image

Environment

  • Tableau Online
  • Tableau Server 2021.2.0

Resolution

Option 1: To workaround the issue, advise users to set their own start page.

Option 2: Upgrade Tableau Server to version 2021.2.1

Cause

This behavior is related to a known issue with ID 1282112 that has been resolved in a later version.
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