Issue
When attempting to add Active Directory groups from a secondary domain to Tableau Server the following error message might occur:An Active Directory group named "groupname" for domain "domain" could not be found on the AD server.
Last Modified Date: 05 Apr 2018
An Active Directory group named "groupname" for domain "domain" could not be found on the AD server.
Environment
Tableau Server 10.0.15, 10.1.13, 10.2.8, 10.3.6, 10.4.2, 10.4.3Resolution
Option 1
As a Tableau Server Administrator, upgrade to the following versions of 10.0.16 ; 10.1.15 ; 10.2.11 ; 10.3.9 ; 10.4.5 ; 10.5.2 or later. For more information, see Upgrading Tableau Server in Tableau Help.Option 2
Try one of the following workarounds:- Add groups via REST API. See "Create groups" in the Tableau Help REST API documentation.
- Add groups via tabcmd. See Create Groups in Tableau Help.
Cause
This behavior is related to a known issue with ID 738547 that has been resolved in later versions of Tableau Server.Thank you for providing your feedback on the effectiveness of the article.
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