Error "The activation key has been updated with higher maintenance" During Offline Activation
Published: 01 Apr 2016
Last Modified Date: 04 Dec 2018
IssueWhen uploading an offline.tlq file to Tableau Activation page, the following error might occur:
The activation key has been updated with higher maintenance. Please create a new offline activation file from your Tableau product using the following key:
<product key>. Then return to this page (www.tableau.com/activation) to upload the new file.
- Tableau Server
- Tableau Desktop
- Use the key provided in the above message to create a new offline.tlq file on the computer on which Tableau Desktop is to be activated.
- From a computer that has internet access, upload the new file to the Tableau Activation page.
- Save the activation.tlf file from the Activation page, and then copy it to the computer where you installed Tableau Desktop.
- On the offline computer, double-click the activation.tlf file to complete the offline activation.