Error "Activation Failed" or "This Product Key Doesn't Apply" Activating Tableau Prep Using Key that Starts with TD
Published: 24 Apr 2018
Last Modified Date: 09 Dec 2018
IssueWhen you try to activate Tableau Prep using a key that starts with TD-, one of the following errors occurs:
- Activation failed
- This product key doesn't apply to Tableau Prep. Enter a different product key or contact your Customer Account representative.
EnvironmentTableau Prep 2018.1.1
CauseTableau Desktop specific keys, starting with TD-, cannot be used to activate Tableau Prep.