KNOWLEDGE BASE

Error "503 Service Unavailable" Intermittently Occurs Accessing Views in Tableau Online


Published: 17 Aug 2018
Last Modified Date: 31 Dec 2018

Issue

When accessing a view in Tableau Online, intermittently the following may be seen at the bottom of the browser window:

"Waiting for 10az.online.tableau.com."

And eventually the following message may appear:
 
"503 Service Unavailable. No server is available to handle this request."

Environment

Tableau Online

Resolution

This behavior is under investigation. As a temporary workaround, if reloading the view does not succeed, logging out of Tableau Online and back in, should allow the view to reload successfully. 

Cause

Under Investigation
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