Error "Error: (50018, 41145, 32) LM_TS_SEND_RECEIVE" While Refreshing or Activating Product Key

Issue

When trying to refresh or activate the product key of Tableau Desktop or Tableau Server, the following error might occur:

Error: (50018, 41145, 32) LM_TS_SEND_RECEIVE
Error: (50018, 41145, 31) LM_TS_SEND_RECEIVE

Environment

Tableau Desktop
Tableau Server

Resolution

Uninstall the existing version of the product, and reinstall the product using "Run as Administrator". For more information about how to uninstall a product, see Completely Removing Tableau Desktop or Uninstalling Tableau Server.

Cause

The FlexNet licensing service used to activate the product has encountered an error during the installation.

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