Error "Error (1) when backing up the extract and workbook databases" Uninstalling Tableau Server

Published: 14 Apr 2015
Last Modified Date: 06 Feb 2017


When uninstalling Tableau Server, the following error might occur:

Error (1) when backing up the extract and workbook databases. Information about the error is in  C:\Program Files\Tableau\Tableau Server\logs\tabadmin.log. The backup associated with this uninstall is degraded. Click Yes to continue the uninstall. Click no to stop the uninstall. 


Tableau Server 


  1. Create a manual backup of Tableau Server. For more information, see Back Up Tableau Server.
  2. Once backup is complete, click Yes to disregard the warning and continue with the uninstall. 


This issue is typically caused by some or all of the following:
  • Removing the workers server from a distributed environment before uninstalling Tableau Server. 
  • Running out of system resources while uninstalling Tableau Server. 
  • Certain uninstall process might have hindered the backup process. 
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