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Error "0x80070643 - Fatal error during installation" during Tableau Server installation


Published: 19 Jul 2021
Last Modified Date: 19 Jul 2021

Issue

When trying to install Tableau Server, you may encounter a “0x80070643 - Fatal error during installation” error message. This message displays when you are installing Tableau Server to a path that contains characters that are not 7-bit ASCII. Characters and symbols that are used in English text are 7-bit ASCII. Many characters and symbols used in non-English text are Unicode and not 7-bit ASCII. For example, installation paths that contain characters that are not 7-bit ASCII may look like the following:

C:\My Custom Install\Tableau\Français
C:\My Custom Install\Tableau\日本語

Environment

  • Tableau Server 

Resolution

To resolve this issue, install Tableau Server to the default directory that Tableau Server specifies during installation or to a path that does not contain extended characters or multi-byte characters outside of 7-bit ASCII. For example, C:\My Custom Install\Tableau\Tableau Server.
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