Embedding api error: not-implemented: Not implemented

KNOWLEDGE BASE

Embedding api error: not-implemented: Not implemented

Published: 31 Jan 2023
Last Modified Date: 02 Feb 2023

Issue

Upon trying to launch a Custom View feature using the embedded API, some users were unable to access the embedded view.
The following error sporadically popped up for some users.

"not-implemented: Not implemented
at new t (tableau.embedding.3.latest.min.js:1:3420)
at t.Workbook.getCustomViewsAsync (tableau.embedding.3.latest.min.js:1:30789)"

Environment

Tableau Server
Embedding API

Resolution

Ensure that the same version of the Embedding API is installed on all Tableau Server nodes.

Cause

Different versions of Embed API installed on Server Nodes. In some cases, version 3.3 was installed on a node while 3.0 was installed on another node, causing this error.