Embedded BigQuery Extract Fails with Resolution Details "Check the Data Connection page for necessary updates to an access token or embedded credentials"

Published: 16 May 2023
Last Modified Date: 29 May 2023


The extract refresh for a Google BigQuery data source that is embedded in a published workbook may fail with the following resolution details in the notifications for the failed refresh jobs:

Check the Data Connection page for necessary updates to an access token or embedded credentials.


  • Tableau Cloud
  • Google BigQuery


The owner of the published workbook should carry out the following steps:

Step 1. Add the saved credentials for the BigQuery connection to the Tableau Cloud Account Settings page:
a. Sign in to Tableau Cloud in a browser.
b. At the top of a page, click your profile image or initials, select My Account Settings, and then scroll down to the Saved Credentials for Data Sources section.
c. If there is a saved credential under Google BigQuery, click 'Delete' and delete the credential.
d. Next to Google BigQuery, click 'Add' and add the Google BigQuery credential.

Step 2. Check the data sources embedded in the workbook:
a. In Tableau Cloud, navigate to the page for the affected workbook, and select the Data Sources tab.
b. Next to the data source, select the Actions button (...) > Edit Connection.
c. In the Edit Connection dialog box, ensure that 'Embedded credentials in the connection' is selected, and a Google BigQuery credential is selected in the drop-down menu.
d. If any changes were made, click 'Save' to save the changes.


The Google BigQuery saved credentials under the workbook owner's Account Settings in Tableau Cloud are missing or expired.
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