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Duplicate Subscription Emails Intermittently Sent in Tableau Cloud


Published: 19 Oct 2023
Last Modified Date: 01 Nov 2023

Issue

Intermittently, users might receive duplicate subscription emails for a single subscription schedule. Tableau Cloud site admins will also see duplicate job ID's for the duplicate subscriptions.

Environment

  • Tableau Cloud

Resolution

As a potential workaround, adjust the schedule for the subscription to run at a different time.

Cause

This behavior is related to a known issue with ID W-14332160 that is currently under investigation.
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