KNOWLEDGE BASE

Thumbnail appears as "User Specific View" When Using Viewer Credentials or Impersonation via Run As User Account


Published: 12 Dec 2014
Last Modified Date: 03 Aug 2020

Issue

When using Impersonate via Tableau Server "run as user" account or "viewer credentials", the thumbnail "User Specific View" displays instead of an actual thumbnail for views.

Environment

  • Tableau Server

Resolution

This behavior is intentional. The generic "User Specific View" displays when there are user filters in place, in order to prevent the possibility of users seeing information that should be filtered out.

Cause

By design, Tableau Server displays the generic "User Specific View" thumbnail when there is any ambiguity to prevent potential security leaks.

Additional Information

All users will always see the same thumbnail.


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