Issue
A view in a dashboard appears as a black rectangle. The worksheet used for the dashboard view may also appear black and/or with odd graphical rendering.
Last Modified Date: 02 Jan 2019
Environment
- Tableau Desktop
- Tableau Reader*
- Windows
- Mac OS
Resolution
Disable accelerated graphics:
- In Tableau Desktop or Tableau Reader, select Help > Settings and Performance
- If the option ‘Enable Accelerated Graphics’ is checked, click on it to disable it.
- Close and re-open Tableau Desktop or Tableau Reader, and view the dashboard to see if the issue has been resolved.
Additional Information
*If you are using Tableau Reader, please ensure to use the most recent version of the product.Discuss this article... Feedback Forum
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