KNOWLEDGE BASE

Dashboard Blank in Maximized Browser Window


Published: 19 Oct 2018
Last Modified Date: 06 Dec 2018

Issue

A dashboard with an "automatic" layout size, nested layout containers and subtotals displays as blank in a maximized browser window. 

Environment

Tableau Server 2018.3.0

Resolution

Option 1: 

Upgrade to Tableau Server 2018.3.1 or a newer version. For more information, see Upgrade Tableau Server. 

Option 2: Use one of the following workarounds.  

Reduce the window size of the browser.
Reduce the resolution of display, such as 800*600
Reduce the number of marks in the crosstab.
When appropriate: in the dashboard's horizontal container, right click and select "Distribute Evenly". 
 

Cause

This behavior is related to a known issue with ID 833626 which has been corrected in Tableau 2018.3.1. 
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