Customized Header Logo Is Not Displayed In IE 11 In PNG Format
Published: 21 Apr 2020 Last Modified Date: 08 Jul 2022
Issue
Customized Header Logo is not displayed in Google Chrome, but not displayed in IE11 when using PNG image format.
Environment
Tableau Server
Windows
Internet Explorer 11
PNG image file
Resolution
Option 1 Use PNG image file with 256 colors
Option 2 Use image files in other supported format, for example, JPEG or GIF.
Cause
The header logo is displayed as a background image, and only PNG file with 256 colors can be displayed properly in IE11 as background. This is a limitation on IE11 with PNG image format.
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