Issue
Customized Header Logo is not displayed in Google Chrome, but not displayed in IE11 when using PNG image format.
Last Modified Date: 08 Jul 2022
Environment
- Tableau Server
- Windows
- Internet Explorer 11
- PNG image file
Resolution
Option 1Use PNG image file with 256 colors
Option 2
Use image files in other supported format, for example, JPEG or GIF.
Cause
The header logo is displayed as a background image, and only PNG file with 256 colors can be displayed properly in IE11 as background. This is a limitation on IE11 with PNG image format.Thank you for providing your feedback on the effectiveness of the article.
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