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Custom view not rendering from custom views list when username contains special character


Published: 25 Apr 2022
Last Modified Date: 26 Apr 2022

Issue

When attempting to access a Custom View from the Custom Views List, the following message is returned and the view does not render:

Page unavailable/The content you are looking for doesn't exist./ Explore other content

Same user can access the same Custom View by navigating to the original view and using the dropdown menu there.

Environment

  • Tableau Server 2021.2 and earlier

Resolution

Option 1
Upgrade to Tableau Server 2021.3 or later

Option 2
Follow these steps as a workaround:
1. Load the original view.
2. Select the custom view from the original view.

Cause

This is a known issue that is fixed in more recent version of Tableau Server.
 
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