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Custom shapes do not appear in Tableau Desktop


Published: 04 Jan 2019
Last Modified Date: 14 Oct 2019

Issue

After adding shapes to the My Tableau Repository folder, and clicking Reload Shapes in the Edit Shape dialog, the custom shapes still do not appear

Environment

  • Tableau Desktop

Resolution

  1. Verify that the shapes were added to the active My Tableau Repository folder.
  2. Navigate to File > Repository Location... to find where the active My Tableau Repository folder is located.

Cause

When Tableau Desktop is installed, it will automatically create the My Tableau Repository folder in C:\Users\{user name}\Documents. If the repository location is changed, the old My Tableau Repository folder will not be deleted.
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