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    Custom Font Lost When Exporting View

    Published: 08 Dec 2017
    Last Modified Date: 12 Dec 2017

    Issue

    When exporting a view, the custom font used is not recognized and a generic font is being used.

    Environment

    • Tableau Server
    • Windows Server 2012

    Resolution

    Make sure the font is installed on the computer hosting Tableau Server.
    If the font is still not displaying after install, reboot the computer hosting Tableau Server.

    Cause

    Custom font was not completely installed on the computer running Tableau Server.
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