KNOWLEDGE BASE

Content Migration Tool Error InternalServerError and Code 500 when moving data sources bigger than 1Gb from one Tableau Server to another


Published: 14 Dec 2023
Last Modified Date: 19 Dec 2023

Issue

Using the Content Migration Tool to move data sources bigger than 1Gb from one Tableau Server to another will result in an error in RMT:

Publishing data sources.

[ERR]: Error publishing data source. Error publishing data source XXXX

Server: https://xxxx

Site: Production

User: xxxx

Status Code: InternalServerError

Code: 500

Summary: Data source publishing job failed

Detail: Internal server error: RuntimeException [xxxx [Project: xxxx]]

Tableau.PowerTools.Server.Interfaces.TableauServerException: Code: 500

Summary: Data source publishing job failed

Detail: Internal server error: RuntimeException

Published 0 data sources.

[ERR]: One or more errors occurred publishing data sources: running data source post-publish hooks anyway.

[ERR]: One or more errors occurred publishing data sources. Stopping migration.

[ERR]: Migration failed.

Environment

  • Tableau Server 2023.3
  • Content Migration Tool 2023.3
  • Windows Server 2019

Resolution

Moving of data sources bigger than 1Gb should be done manually.

Cause

There is a 1 GB restriction.
Did this article resolve the issue?