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Connection to SharePoint Online and OneDrive from Tableau Desktop Fails ‘Authentication failed Error code 84223ADA’


Published: 16 Jan 2024
Last Modified Date: 18 Jan 2024

Issue

When trying to connect to SharePoint Online and OneDrive from Tableau Desktop, the following error occurred:

‘Authentication failed Error code 84223ADA’ 

Environment

  • Tableau Desktop 2022.3.2
  • Mac Ventura 13.6.1
  • SharePoint Online and OneDrive

Resolution

If Netskope security app is installed on Mac, turn it off and confirm that no applications on the host machine are stopping the connection to the Data Source.

Cause

Affected Mac host was running 'Netskope' security app. Once 'Netskope' was turned off, it was possible to connect to the SharePoint Online and OneDrive Data Source.
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