Issue
When connecting to MongoDB, Tableau Desktop is unresponsive and stops working.
Last Modified Date: 21 Jul 2022
Environment
- Tableau Desktop
- MongoDB on Linux
Resolution
Download and install MongoDB Connector for BI.Cause
MongoDB Connector for BI is not correctly installed and configured.The mongosqld service is the BI Connector program which connects the MongoDB instance to your BI tool. In regard to Tableau, Tableau Desktop needs to connect to the BI Connector program to access the MongoDB instance.
Additional Information
MongoDB mongosqldMongoDB Launch BI Connector
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