KNOWLEDGE BASE

Colors Set for ACSII Characters Change to Black After Publishing Workbook


Published: 01 May 2019
Last Modified Date: 02 May 2019

Issue

Colors set for ACSII characters change to black when viewing a published workbook in certain web browsers.

Environment

  • Tableau Online
  • Tableau Server
  • Chrome
  • Firefox

Resolution

Try one of the following workarounds: 

  1. Use a different web browser to view the workbook such as Internet Explorer
  2. Try reworking the workbook so that it doesn't use ACSII characters
  3. Or, use the Wingding font to display the wanted symbols.

Cause

Formatting ACSII characters is directly handled by the web browser so Tableau has limited ability to intervene.
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