IssueChina's small cities (Tier 3 cities "Xian" and parts of Tier 2 cities) are not recognized in Tableau.
ResolutionOption 1 Manually input the cities longitude and latitude which is best if only a few cities in the dashboard are not recognized. Option 2 Use a third-party background map that includes the cities longitude and latitude. Refer to Select background map. Option 3 Use a third-party custom geocoding CSV file. Refer to Tableau custom geocoding for additional details. Option 4 Use a third-party spatial file and combine the spatial file with the data source. Refer to Tableau spatial files for additional assistance.
Did this article resolve the issue? Thank you for providing your feedback on the effectiveness of the article. Click here to return to our Support page. Open new Case Open a new case Continue Searching Click here to go to our Support page. Knowledge Base Get detailed answers and how-to step-by-step instructions for your issues and technical questions. Community Find and share solutions with our active community through forums, user groups and ideas. Product Help Browse a complete list of product manuals and guides. Available online, offline and PDF formats. Training and Tutorials Learn how to master Tableau’s products with our on-demand, live or class room training.