KNOWLEDGE BASE

China Tier 3 cities are not recognized on Tableau's default map source


Published: 25 Nov 2022
Last Modified Date: 09 Dec 2022

Issue

China's small cities (Tier 3 cities "Xian" and parts of Tier 2 cities) are not recognized in Tableau. 

Environment

  • Tableau Desktop 2021.4 and newer

Resolution

Option 1

Manually input the cities longitude and latitude which is best if only a few cities in the dashboard are not recognized.

Option 2

Use a third-party background map that includes the cities longitude and latitude. Refer to Select background map.

Option 3

Use a third-party custom geocoding CSV file.  Refer to Tableau custom geocoding for additional details.

Option 4

Use a third-party spatial file and combine the spatial file with the data source.  Refer to Tableau spatial files for additional assistance.

Cause

Currently not built into the product.
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