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Changing the Shape Palette Causes Tableau to Hang for Approx. 20 Seconds or to Stop Responding


Published: 21 Jun 2018
Last Modified Date: 21 Jun 2018

Issue

When attempting to change the Shape Palette within the "Edit Shape" dialog box by clicking on the dropdown box marked "Select Shape Palette", Tableau Desktop hangs. either indefinitely, or for long while. (20 seconds has been reported.)

Environment

  • Tableau Desktop 10.5.3

Resolution

Follow these steps:
  1. In Tableau Desktop, select  File > Repository Location.
  2. Change the Tableau Desktop repository location to a mapped drive or a folder on a local disk.
      
 
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