Changing Backuprestore Filepath To A Non Default Location Causes Tableau Server To Become Degraded

Published: 18 May 2020
Last Modified Date: 08 Jul 2022


Tableau server becomes degraded with backuprestore process in error state after running the following commands:
1. tsm configuration set -k basefilpath.backuprestore -v “C:\TableauBackups”
2. tsm pending-changes apply


  • Tableau Server
  • Windows Server


Type the command in manually and make sure that the quotes which are used are the standard straight quotes " " and not curly quotes/smart quotes “ ”


Standard straight quotes were replaced by smart/curly quotes which are not correctly interpreted. 
This issue is most likely to occur if the command was copied and pasted from another document, but may also depend on the character set used on the host machine. 
Did this article resolve the issue?