Last Modified Date: 08 Jun 2022
Environment
- Tableau Bridge 2021.4.2
- Tableau Desktop 2021.4.3
- Tableau Cloud
- Yubikey
Resolution
Option 1
Use another IdP for SAML authentication which uses WebAuthN API for Yubikey support, for example, Okta to log in to Tableau Cloud.Option 2
Use another authentication methods, for example, TOTP authenticators, for MFA at the IdP side other than Yubikey.Option 3
Use the authentication method Tableau with MFA to log in to Tableau Cloud.Cause
Salesforce uses U2F API for Yubikey support. U2F API is not supported in our Tableau products.QTWebEngine 5.15 only supports WebAuthN API which is the new standard for Yubikey auth. U2F is the old standard and Tableau does not plan on investing in making QT WebEngine work for U2F since it already supports the newer standard.
Additional Information
Chrome's legacy U2F API for interacting with security keys is deprecated. It will be disabled by default in Chrome 98.Thank you for providing your feedback on the effectiveness of the article.
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