Issue
After integrating Tableau with a Slack Workspace, users cannot receive the notification from Slack.
Last Modified Date: 28 Nov 2023
Environment
- Tableau Cloud
- Tableau Server
- Tableau App for Slack
Resolution
Check and make sure the same email address is specified for Slack and Tableau.Also, make sure the notification in Slack is enabled in [Manage Notifications] of [Sites Settings], and in [Notification] under [My Account Settings].
Cause
Notification from Slack is not enabled in settings or Email addresses in Tableau and Slack are not the same.Additional Information
Integrate Tableau with SlackUse the Tableau App for Slack
Site Settings Reference
Manage Your Account Settings
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