KNOWLEDGE BASE

Cannot fetch data from Trino 358 or higher in Tableau Server 2020.4 or newer


Published: 26 Jan 2022
Last Modified Date: 28 Jan 2022

Issue

Unable to connect to Trino 364 Datasource when published to Tableau Server.

Environment

  • Tableau Server 2020.1+
  • Presto(Now Trino) 358 or higher

Resolution

Use the Trino 357 driver from May 2021 - https://trino.io/docs/current/release/release-357.html#jdbc-driver
Use the Starburst Enterprise connector - https://extensiongallery.tableau.com/connectors/274?version=2021.2

Cause

Currently, the latest Trino drivers are not expected to work with Tableau Server.
Since the Trino 358 update (https://trino.io/docs/current/release/release-358.html#jdbc-driver) contains the following line:

"Remove legacy JDBC URL prefix jdbc:presto:"
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